Terms of Use

What you need to follow while using Serendip, and what you can expect from us.

Who can use it

You must be over 18. We check your age from your date of birth. If we find out you gave a false age, your account is closed.

Your account

Use your real information. You can't use someone else's photo, name or identity. You can't transfer or sell your account.

Keeping your password safe is your responsibility. If you notice anything suspicious, write to us.

Face verification

Optional. You can use the app without it — you just won't get the verified badge.

Verification is a signal that the other person is a real human; it's not an identity guarantee. Stay careful anyway.

What you must not do

• Harassment, threats, insults, hate speech
• Sending sexual content
• Advertising, selling, fundraising
• Impersonating someone else
• Using the app with automated tools, or trying to copy it
• Sharing someone else's information without permission

We may close accounts doing these without warning.

Reporting

If someone bothers you, report them from the chat screen. We review reports and close accounts where needed.

Chats subject to a report are kept for 90 days for review.

Search credits and balance

You get 10 free searches every week. When they run out, you can use your balance to start a search.

Your balance is used to start searches in Serendip; it can't be withdrawn as cash or transferred to another account. Searches that end without a match are refunded to your balance.

What we can't guarantee

Serendip introduces people, but we're not responsible for how they behave. Look after your own safety: meet in public places first, tell someone where you're going.

The app may have outages or bugs. We do our best but can't promise uninterrupted service.

Closing your account

You can delete your account any time from Settings. We may also close it if you break these terms.

If these terms change, we'll let you know in the app. Turkish law applies to any disputes.